Frequently asked questions

At Healing Qi Clinic, we operate on an appointment-only basis. We strongly suggest that patients schedule their visits in advance to reduce wait times and secure a convenient date and time. Appointments can be easily booked through the links provided on our contact page, accessible from the home menu. Please be aware that although we try to respond to all inquiries promptly, our primary response times are during office hours. Making a reservation ahead of time ensures you receive timely care and allows us to deliver the most efficient service possible.

At Healing Qi Clinic, a standalone consultation is designed to help you discover the most suitable treatments for your current condition. During the consultation, our experienced practitioners will assess your health and discuss various treatment options available. This session provides ample time for you to understand these options and make an informed decision about your next steps. If, on the day of the consultation, you feel well-informed and comfortable with the treatment options discussed, you have the flexibility to proceed with a session immediately. This ensures that you receive personalized care tailored to your specific needs.

At Healing Qi Clinic, ensuring your well-being is our top priority. For every follow-up session, we require a consultation to analyze your current condition. This step is crucial as it enables us to conduct a thorough risk management review and make an informed decision about your treatment plan. By reassessing your condition before each treatment, we can determine the most effective course of action and make any necessary adjustments to your treatment journey. This personalized approach is designed to maximize the benefits of your sessions and ensure you receive the most appropriate care for your evolving needs.

Yes, many health insurance plans cover acupuncture treatments, and Healing Qi Clinic is recognized by several insurers! To find out if you are eligible, I recommend you get in touch with your insurer. Your insurer will have a list of recognized and registered practitioners that they can accept reimbursement from. To find us, please refer to your insurance using our business name 'HQ Clinic' and our British Acupuncture Council (BAcC) License. If you have any additional questions or need assistance, feel free to get in touch with us directly. We are enthusiastic about helping you on your journey to better health! It's important to note that we require payment upfront. We will then provide you with a valid invoice, which you can forward to your insurer for reimbursement. This process ensures a smooth reimbursement experience for you.